Frequently Asked Questions
Quick answers to common questions about RareNexus.
Are your cards authentic?
Yes, every card is 100% authentic. We source from reputable distributors and verify each card before listing.
How do you grade card conditions?
Our team follows standard TCG grading guidelines. Each card is inspected for surface wear, edge wear, corners, and centering.
How long does shipping take?
Domestic orders arrive in 3–7 business days. International orders take 7–21 business days. Tracking is provided for all orders.
Do you offer free shipping?
Free standard shipping is available on domestic orders over $100. Use code FREESHIP at checkout.
Can I return an item?
Yes, most items can be returned within 14 days of delivery. See our Returns page for full details.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and times vary by destination.
What payment methods do you accept?
We accept Visa, Mastercard, Amex, PayPal, and Shop Pay. Cryptocurrency payments are also available.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can also view order status in your account.
Do you offer bulk discounts?
Yes, we offer volume pricing on orders of 10+ cards. Contact us for a quote on bulk purchases.
Can I cancel my order?
Orders can be cancelled within 1 hour of placement. After that, please contact us and we'll do our best to accommodate.
Still have questions? Contact our support team.