Returns & Refunds

We want you to be completely satisfied with your purchase.

Return Policy

Most items can be returned within 14 days of delivery for a full refund or exchange. Items must be returned in the same condition as received.

How to Return

  1. Contact us at support@rarenexus.com with your order number.
  2. Pack the item securely in its original packaging.
  3. Ship the item back using the provided return label.
  4. Refunds are processed within 5–7 business days after we receive the item.

Non-Returnable Items

  • Sealed products that have been opened
  • Items damaged due to improper handling after delivery
  • Graded cards (unless damaged during shipping)

Damaged or Incorrect Orders

If your order arrives damaged or contains the wrong item, please contact us within 48 hours of delivery. Include photos of the damage and we'll make it right immediately.